Deluxe Services Heating & Cooling FAQ’s

01 /  What are….?


What are the benefits of a programmable thermostat?

Energy savings. This thermostat will allow you to program your unit’s operation to your schedule especially if your are gone between the hours of 8:00AM to 5:00PM, Monday through Friday you can program the thermostat to cool to a higher temperature and start cooling down one hour prior to your return home. There are four different settings to take advantage of. This thermostat is most effective for those of us that are out of the home on a routine basis.


How often should I change or clean my filters?

Filters should generally be replaced every month when the system is running. Replace filters with the same kind and size as the original filter. If your filter is not disposable, follow the manufacturer instructions for cleaning.

02 / What is a……?


What is a S.E.E.R. rating and is it important?

The S.E.E.R rating or Seasonal Energy Efficiency Ratio is the way of measuring the efficiency of your unit. A good way to think of it is miles per gallon of gasoline in your car. The higher the S.E.E.R rating the more energy efficient your unit is. S.E.E.R


Will anything help control the humidity in my house?

Humidity is a problem primarily in the south parts of the region. To help in maintaining this issue is to have a system that runs longer at lower speeds. Variable speed air handling equipment runs at very low speeds, which keeps the air circulating against the cooling coil and removes much more moisture than conventional systems. At these low speeds, the variable speed motor uses much less electricity than conventional motors.

03 / I need a new…..?


I need a new outdoor unit, but my indoor unit works fine. What are the advantages of replacing my whole system at the same time?


Air conditioners are designed as matched systems, with an efficiency rating given for the whole system. If you replace only one part, you do not get the advantage of many technology changes that make the system work efficiently to ensure comfort. Also, the indoor system contains a cooling coil which may be partially blocked by particles that will decrease efficiency. Having the entire system replaced with require less maintenance in the future.

04 / How often…..?


How often should I have my heating and cooling equipment inspected?


Semi annual inspections are very important for achieving maximum performance and improving the life expectancy of your heating and cooling equipment. Some companies require annual inspections to receive warranty coverage. Generally is important to have your unit inspected during the fall season and during the spring season.


Should I cover my outdoor air conditioning system in the winter?


It’s not recommended but a cover should be placed on your unit to keep out debris. If you live in a snowy climate, a cover will also help keep ice and snow out of your unit.

05/ In the winter…..?


In the winter my heat pump will make an unusual sound and blow cold air for a short time. Should I turn it off?

No. The unit is going through a defrost cycle. With normal operation, frost and ice will accumulate on the outdoor coil. Your unit will go into a defrost cycle to melt this frost/ice from 1 to 10 minutes and then it will resume heating. This is a normal function of the unit. If you turn the unit off it will delay the defrost cycle and the thermostat’s call for heat.



Is there any advantage to setting my thermostat fan to “ON” so the fan runs constantly?

First, you get constant filtering of the air in your home. The other is that because the air is moving, you have a more even temperature throughout at the same time making sure your filters are changed monthly for the air to flow properly.

06/ What size…..?


What size system do I need for my home?


Consider the square feet area that will require cooling, climate, humidity, number of windows, insulation factors, which direction your home faces, heat producing appliances, and even the number of people who will be in the home.